Whipps Cross University Hospital

Whipps Cross University Hospital

Whipps Cross University Hospital

Whipps Cross University Hospital
Whipps Cross Road
Leytonstone
London
E11 1NR

Whipps Cross University Hospital provides a full range of general inpatient, outpatient and day case services, as well as maternity services and a 24-hour emergency department and urgent care centre.

Our services

Whipps Cross is one of our district general hospitals ideally located on the edge of Epping Forest, in the centre of Leytonstone.

First opening over a hundred years ago, our team at Whipps Cross have some of the busiest departments in the country with over 77,000 inpatient stays and 381,000 outpatient appointments every year.

Nowadays, Whipps Cross provides a full range of general, outpatient and day case services. The hospital has a strong reputation as a centre of excellence for various specialist services, including urology, ENT, audiology, cardiology, colorectal surgery, cancer care and acute stroke care.

The passionate staff at Whipps Cross are fully committed to providing safe and compassionate care and it is not unusual to speak to staff who have worked their whole careers – decades in some cases – within Whipps Cross. This is reflected in our feedback from patients whose feedback regularly includes comments about how well treated they were by staff. We were delighted to be commended by the Chief Nursing Officer for England, Jane Cummings following a recent visit.

Getting to and from Whipps Cross is easy with great transport links including a fast tube line, train and bus links all within easy reach.

Our facilities

Shops

There is a shop at Junction 5 which sells food, drinks and newspapers to visitors. The opening hours are:

Monday – Friday – 7am-10pm
Saturday and Sunday – 9am-1.30pm

There is also a shop in the main outpatients area open between Monday to Friday from 7.30am-5.30pm.

A trolley selling newspapers and sweets visits every ward each morning and a library trolley run by the volunteers service visits at least once a week. Please leave any borrowed books with ward clerks. Donated books are always welcomed.

Restaurant and coffee shop

As a private patient, all your refreshment and food needs will be met in your room, however you and your family or other visitors are very welcome to use our other restaurants and cafes.

The hospital restaurant provides a range of food, snacks and hot and cold drinks to visitors. It is open daily from 7am-7pm and is located between junctions 4 and 5 off the main corridor, in the red zone.

There is also a Costa located next to the restaurant. It is open Monday to Friday from 7am-7pm.

Find out about disabled access to the restaurant.

Cash point

A cash machine is located in the hospital restaurant at Junction 5.

Post box

Our post box can be found along the main hospital corridor near Trust Management Offices at Junction 3.

Chaplaincy Service

Chaplains of many faiths are available to speak to all patients, relatives and carers. The chaplaincy team welcomes everyone, whatever your faith or beliefs and whether or not you follow a religion. The chaplains have links with many faith communities and will always try to get an appropriate representative when asked to do so. The service is confidential and respectful.

Volunteer buggy service

This service exists to transport patients and visitors with poor mobility to and between different hospital departments. The buggy service operates from the hospital's main entrance and is available from Monday to Friday from 8.30am-3.30pm. Please speak to the volunteers situated at the main entrance.

Library services

Our knowledge and library services are located in the Medical Education Centre.

Medical Education Centre
Willow Lodge, Junction 11
Leytonstone
London, E11 1NR 

Tel: 020 8535 6973

Opening hours: Monday to Friday, 8am-5pm

How to find Whipps Cross Hospital

We are located in Leytonstone in the East End of London.

You can travel to hospital in a number of ways including on foot, by car, by bike or by public transport.

Plan your journey using the travel information below or the Transport for London journey planner on the right of this page.

By bus

Buses W19, W15, W12, 357 stop within the hospital grounds, you can alight at the main entrance stop. Buses 257, 56, and 230 also all stop near the hospital grounds at the Whipps Cross roundabout.

By tube

The nearest tube stations are Leytonstone on the central line, Walthamstow Central on the Victoria line or Leytonstone High Road is on the London overground line, from Barking to Gospel Oak.

From Leytonstone tube station, take the bus W19 from bus stop A towards Walthamstow / Argall Avenue or bus W15 from bus stop A towards William Morris School.

From Walthamstow Central, take the bus W19 from bus stop B in the bus station towards Ilford.

From Leytonstone High Road station, take the bus 257 from Stop: F towards Walthamstow Central bus station.

By train

Wood Street or Walthamstow Central stations are the nearest rail stations.

Wood Street and Walthamstow Central are on the Great Anglia Train line from Liverpool Street to Chingford.

From Wood Street station, take the bus 230 from Stop: D towards Wood Green Station

From Walthamstow Central, take the bus W19 from Stop: B in the Bus Station towards Ilford

By car or taxi

Because parking on the hospital site is limited, we encourage patients and visitors not to travel by car wherever this is possible.

The main entrance to the hospital is on Whipps Cross Road (the A114) between the Whipps Cross roundabout and the Green Man roundabout. There are approximately 400 parking spaces for patients and visitors on the site - located in four visitor car parks.

Car parks one and two are located just off Hospital Road. The best route to these car parks is via the main entrance on Whipps Cross Road.

Car park one should be used for the main entrance, chest clinic and MRI.
Car Park two should be used for main entrance, eye treatment centre and plane tree centre

Car park three is located just off Hospital Road, but is located behind the maternity unit. The best route to this car park is via the James Lane entrance. This car park should be used for maternity, antenatal, and outpatients.

Car park four located near the Accident and Emergency (A&E) department. This car park is in high demand, and space availability is limited.  

Pay and display machines are available in all car park areas. Please ensure your ticket is clearly displayed in the windscreen:          

  • Up to two hours: £2.50
  • Up to four hours: £4.00
  • Up to six hours: £6.00
  • Up to eight hours: £8.00
  • Up to 24 hours: £15.00 

There are also a number of places which may be used for dropping off or picking up patients. They can be found in the following locations:

  • Opposite the maternity main entrance - three drop-off bays for women in labour or partners collecting mothers and babies. These are clearly marked.
  • Emergency and urgent care centre drop off - there are four bays located opposite the entrance. These have a time limit of 10 minutes maximum to drop off patients. Drivers must then return to their vehicles and park in a visitors car park (the nearest is car park one).

There are blue badge parking bays in all car parking areas for disabled drivers. These are clearly marked. There are also some close to the main entrance of the outpatients department. A total of 19 bays are available for patients and visitors.

By bike

We encourage visitors and staff living nearby to cycle to the hospital if possible.
There are several bike parks around the hospital site, with the main bike park outside outpatients.